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FAQ's - Frequently Asked Questions


What is a short haul move?
This is a move that is less than 450 miles. Make sure to inquire with your moving company as you may have to pay long distance charges even for short haul moves.

What is a local move?
This usually refers to moves that are less than 100 miles and within the same state.

What is an intrastate move?
This refers to a move of more than 100 miles within the same state.

What is full packing?
Your movers will pack everything in your household for you. Make sure to keep any legal papers, medicines and valuables with you during the move.

What is hoisting? 
?Certain large awkward items such as wall units or pianos may have to be hoisted out of a window instead of being carried down a flight of stairs. Check with your moving company about the availability and cost of this service. 

What is valuation insurance?
Valuation insurance covers you for any damage that occurs to your belongings while they are in transit or stored in another vehicle.

Do I need to make special preparations for an international move?
Yes, make sure to inquire about necessary import fees, custom duties and required documents for international moves.




How can I make sure my items are moved to the correct room?
Choose a consistent labeling system such as color coding your boxes or labeling them with consistent letters for their specific location. For example, boxes can be marked with blue to indicate the living room or DR can be written to indicate the dining room.

What is third party service?
This is a service contracted out to people other than the movers. It may include waterbed service, household cleaning or appliance servicing.

Do employees of moving companies have to be insured?
Yes, you should verify that all the professional movers and packers are insured by the company you select.

Why is my city not listed on the ?to city? drop down?
We pull into our database the largest cities in the states. If your city is not listed, please select ?other? and enter your city name into the field. (Or you can select the nearest city to your destination that is listed on the drop down.

What is a high value article?
This refers to any items in a shipment that are valued at more than $100 per pound.

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